Dr. Hayward, Raupach & Schuch have opened up online booking for PHONE CALL consults ONLY - please click the below link to book:
WELCOME TO THREE LAKES MEDICAL CLINIC
DEAR PATIENTS, PLEASE READ EVERYTHING BELOW- THERE IS A CHANGE TO LAB ACCESS DETAILED BELOW ALSO.
PHONES: We have 2 new phone numbers , please use the one appropriate for you ( SEE ABOVE). The phones will be manned by an MOA, 8.30 to 4pm Mon-Fri ( closed 12:30-1:30pm for lunch)
We are making telephone appointments with your doctor initially. If needed, we can also schedule video appointments. Increasingly we are able to see you in person, in our office, but rest assured we have agreed strict policies regarding this to minimize risk of cross infection. Please read this letter about our gradual reopening.
IF YOU NEED PRESCRIPTIONS OR TO SPEAK TO A DOCTOR, PLEASE PHONE THE ABOVE NUMBERS AND TALK TO AN MOA.
PRIVATE NUMBERS FOR PHONE CALLS:
PLEASE MAKE SURE YOUR PHONES WILL ACCEPT CALLS FROM PRIVATE NUMBERS, WE WILL BE MAINLY CALLING FROM HOME TO MINIMIZE CONTACT AND WILL BE USING OUR OWN PHONES WITH THE NUMBER BLOCKED FOR OBVIOUS REASONS!
If you do have to attend the office, please come alone if you an able bodied adult. One adult can attend with a child, but try to leave other children at home or with others. Similar with older or disabled adults, only one person if possible, social distancing is extremely important. Anyone not needed, may be asked to leave and wait in the car or outside.
The Vernon Jubilee Hospital Lab, Sterling Centre, Armstrong Pleasant Valley Health unit and Enderby labs are all making appointments for blood tests. Walk ins are also now possible but may have to wait. Should you need to attend please call a central number 1 877 740 7747 Mon-Fri between 8am to 4pm. Appointments can also be booked on line at https://www.labonlinebooking.ca/login
Information about Interior health labs outside of our area can be found using this link.
The Valley Medical lab at Railway Plaza ( North Vernon) has reopened. It is a walk in service 8.30-4pm every day as previous.
Valley Medical lab on 30th Ave will now require appointments and can be booked on line- see below for a link.
On line appointments can also be made for Mon-Fri for Winfield lab- Follow this link for Valley Labs
Lumby lab has also reopened and is appointment only on Tuesdays. It can be booked using the link above
No sick notes are required for anything at present- your employer cannot request one.
ALL PEOPLE WHO HAVE ANY UPPER OR LOWER RESPIRATORY SYMPTOMS EG A COLD, EAR ACHE, CHESTY- ANYTHING- YOU ARE REQUIRED TO SELF ISOLATE FOR 2 WEEKS. We need to take these infections out of the community to make COVID 19 easier to spot and also because some of these in younger people may be COVID 19!
We have developed a Covid 19 safety plan for our office reopening as per WCB guidelines. The document can be accessed here.
Welcome to our website. On it you will find information about our clinic, advice about minor illnesses and self help plus links to some excellent resources for patients.
Please note we are NOT a walk in clinic.
For office hours, click here
202-3005 30th Street
Monday - Friday 8:30am - 4pm
We close for lunch 12:30-1:30.
Please note our phones are very busy. Have patience with our staff as they are doing their best.
Our patient email is not constantly monitored, please use for minor things only, no appointment/medication request!
Please note - We are closed on weekends and all statutory holidays.
We are NOT a Drop in Clinic. Click here for details of local Drop in Clinics.