ONLINE BOOKING

OFFICE EMAIL ADDRESS

This is the email address to send in photographs or forms if needed or requested by your doctor. 

threelakesMOA@gmail.com

WELCOME TO THREE LAKES MEDICAL CLINIC

DEAR PATIENTS, PLEASE READ EVERYTHING BELOW- THERE IS A CHANGE TO LAB ACCESS DETAILED BELOW ALSO.

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PHONES: We have 2 new phone numbers , please use the one appropriate for you ( SEE ABOVE). The phones will be manned by an MOA, 8.30 to 4pm Mon-Fri ( closed 12:30-1:30pm for lunch)

We are making telephone appointments with your doctor initially. If needed, we can also schedule video appointments. Increasingly we are able to see you in person, in our office, but rest assured we have agreed strict policies regarding this to minimize risk of cross infection. Please read this letter about our gradual reopening.

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IF YOU NEED PRESCRIPTIONS OR TO SPEAK TO A DOCTOR, PLEASE PHONE THE ABOVE NUMBERS AND TALK TO AN MOA.

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PRIVATE NUMBERS FOR PHONE CALLS:

PLEASE MAKE SURE YOUR PHONES WILL ACCEPT CALLS FROM PRIVATE NUMBERS, WE WILL BE MAINLY CALLING FROM HOME TO MINIMIZE CONTACT  AND WILL BE USING OUR OWN PHONES WITH THE NUMBER BLOCKED FOR OBVIOUS REASONS!

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If you do have to attend the office, please come alone if you an able bodied adult. One adult can attend with a child, but try to leave other children at home or with others. Similar with older or disabled adults, only one person if possible, social distancing is extremely important. Anyone not needed, may be asked to leave and wait in the car or outside. 

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LABORATORIES:

The Vernon Jubilee Hospital Lab, Sterling Centre, Armstrong  Pleasant Valley Health unit and Enderby labs are all making appointments for blood tests. Walk ins are also now possible but may have to wait.  Should you need to attend please call a central number 1 877 740 7747 Mon-Fri between 8am to 4pm. Appointments can also be booked on line at https://www.labonlinebooking.ca/login

Information about Interior health labs outside of our area can be found using this link.

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The Valley Medical lab at Railway Plaza ( North Vernon) has reopened. It is a walk in service 8.30-4pm every day as previous. 

Valley Medical lab on 30th Ave will now require appointments and can be booked on line- see below for a link.

On line appointments can also be made for Mon-Fri for Winfield lab- Follow this link for Valley Labs

Lumby lab has also reopened and is appointment only on Tuesdays. It can be booked using the link above

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FOR INFORMATION ABOUT COVID 19 CORONAVIRUS CLICK HERE 

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PLEASE USE THE BC SELF ASSESSMENT TOOL FOR COVID 19 IF YOU ARE CONCERNED , LINK IS HERE

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PLEASE NOTE:​

• No sick notes are required for anything at present- your employer cannot request one.

• ALL PEOPLE WHO HAVE ANY UPPER OR LOWER RESPIRATORY SYMPTOMS EG A COLD, EAR ACHE, CHESTY- ANYTHING- YOU ARE REQUIRED TO SELF ISOLATE FOR 2 WEEKS. We need to take these infections out of the community to make COVID 19 easier to spot and also because some of these in younger people may be COVID 19!

• For a leaflet about testing and self isolating click here

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We have developed a Covid 19 safety plan for our office reopening as per WCB guidelines. The document can be accessed here.